How to Use the ES&E eCommerce Customer Dashboard

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Overview of the Customer Dashboard

When you log into the ES&E eCommerce website, your dashboard displays key account information in one convenient location. From here, you can quickly view:

Recent orders
Order history
Recent invoices
Quotes
Recent deliveries
Customer service contact information

These tools help you track activity, download documents, and find information without needing to call or email customer support.

Viewing Your Most Recent Order

At the top left of the dashboard, you’ll see the most recent order placed by your company with ES&E.

The order summary includes:

Order date
Order total
Total number of products in the order
Ship-to location

To view additional information about the order, click the order number link to open the full order details.

Note: The order displayed may include any order placed by your company, not just orders placed online or by your specific user account.

Accessing Your Order History

The Order History section allows you to view all current and past orders.

From this section you can:

View order status
See order dates and totals
Click View Details to access complete order information
Expand the order to see items included in the order
Click View All to see your company’s full order history from the past eight years

Search, Filter, and Sort Orders

The order history page includes tools to help you quickly locate specific orders.

You can:

Search by part number, partial part number, order status, or order date
Sort columns such as order status, date, or purchase order number
Filter order status to quickly find open or completed orders

These tools make it easier to track orders currently in progress or locate past purchases.

Viewing and Downloading Invoices

The Recent Invoices section appears on the lower left side of the dashboard.

Here you can view key information about your most recent invoices, including:

Invoice date
Total invoice amount
Associated purchase order number

To access the full invoice, click the order number link.

From the invoice detail page you can:

View invoice details
Download a PDF copy of the invoice
Save or print the document for your records

You can also click View All to see all invoices associated with your account.

The invoice list uses the same search, sort, and filter functionality as the orders page, allowing you to quickly locate specific invoices.

Viewing Your Company’s Quotes

The Quotes section displays all quotes associated with your company.

This includes quotes submitted both:

Online through the ES&E website
Directly through ES&E sales representatives

Each quote entry displays:

Quote number
Status
Date submitted
Quote total

To view details, simply click the quote number.

You can also select View All to access the full list of quotes, which uses the same search, filter, and sorting tools available in the Orders and Invoices sections.

Tracking Recent Deliveries

The Recent Deliveries section on the dashboard shows the latest shipments from ES&E.

This section allows you to quickly monitor incoming orders and track recent deliveries associated with your account.

Why Use the ES&E Customer Dashboard?

The dashboard allows you to quickly access important account information without needing to contact customer support.

With the dashboard you can:

View order and quote history
Track deliveries
Download invoices instantly
Search and filter order data
Access account information in one location

This helps save time and gives you immediate access to the information you need.

Need Additional Help?

If you have questions about your dashboard or your ES&E account, please contact our customer service team for assistance.