How To Set Up FactoryTalk Remote Access Manager

FactoryTalk Remote Access Manager is a powerful cloud-based solution from Rockwell Automation that enables secure and scalable remote connectivity to industrial devices.

This video provides an overview of Rockwell Automation's remote access solution, focusing on how to set up and manage devices using the FactoryTalk Hub. Or check out the step-by-step guide below. 

Step-by-Step Setup

1. Sign in to FactoryTalk Hub

• Navigate to website.

• Enter your credentials and complete the two-factor authentication process, if prompted.

2. Confirm Organization

• Once signed in, verify that you are operating under the correct organization. This ensures proper access to entitlements and device management.

3. Select Your Remote Access License

• Choose a subscription that fits your needs:

  • Available options: 1, 2, 5, 10, 25, 50, or unlimited concurrent connections.

  • For example, a two-connection license allows two engineers to connect remotely—either to the same system or to different systems.

4. Launch Remote Access Manager

• From the FactoryTalk Hub Home Screen, click the Remote Access icon.

• The tool will open in Domain View by default, where you can manage:

  • Devices

  • User accounts

  • User groups

5. Add and Configure Devices

• Use the Devices dropdown to add new equipment.

• You can register devices based on connection type:

  • Organization Remote – for devices like Optix Panels

  • Local – for edge gateways like StruxureWare 4300 switches

6. Choose Connection Method

FactoryTalk Remote Access offers two primary remote connection modes:

• Interactive Access: Initiate a web session to interact directly with a device (e.g., HMI).

• VPN Access: Connect via VPN to reach a broader network of devices (e.g., PLCs, drives).

Additional Features

• System Auditing and Logging: The platform includes detailed logs of user activity and system changes to support compliance and security requirements.