Field Services

Rockwell Automation Field Services

Rockwell Automation’s global network of over 600 field service professionals provides the engineering expertise and application-specific knowledge to help customers on-site or remotely. From modernization guidance to the emergency callout, our engineers can help customers increase uptime, optimize performance and support the lifecycle of their installed base.


Whether it’s a modernization or conversion project or application-specific assistance on special projects and maintenance activities, our engineers are ready with scalable support. Our field service engineers have the hardware knowledge and competency to design, develop and commission new systems or develop and implement lifecycle strategies.



Modernization and Conversion Services

  • Modernization - Replacing legacy technology with the latest technology while taking advantage of increased functionality and innovation, including reporting, security, connectivity, remote access, analytics, and more.
  • Migration – Replacing legacy technology with the latest technology while keeping the same functionality and user experience as the existing platform. This solves obsolescence issues (risks) and is easier to support.
  • Conversion – Updating third-party equipment to Rockwell Automation technology and standards.

Click here to learn more about Modernization.


Startup and Commissioning

Customers can expect a smoother startup with their drive or drive system when they employ our highly experienced field service professionals to help improve equipment operation and reduce the risk of performance problems and premature equipment failures. Our standard process verifies that the necessary electrical, mechanical, and environmental criteria have been met. Drives started up by ES&E or Rockwell receive an Extended Parts Warranty: up to two years from the start-up date to a maximum of 30 months beyond the manufacture date. Click here to visit our Drive Start-Up page.



Medium Voltage Modernization Services

Click here to learn about Medium Voltage Service.

Please take a moment to fill out the required form, allowing us to efficiently allocate the necessary resources to address and resolve your specific issue effectively. Our team is committed to providing you with the most suitable assistance tailored to your needs. By completing this form, we can quickly assign the appropriate experts with the knowledge and skills to tackle your problem successfully. We understand the importance of resolving your matter quickly, and your cooperation in providing us with the necessary information will ensure a seamless and efficient resolution process. Thank you for choosing our services; we are excited to help you.