Integrated Service Agreement
Once Source of Support Packaged to Meet Your Needs.
Once Source of Support Packaged to Meet Your Needs.
Your operations depend on reliable equipment and minimal downtime. With our Integrated Service Agreement (ISA), you get a single, flexible support package tailored to your needs—helping you protect your investment, control costs, and keep production running at peak efficiency.
What Is the ISA?
The ISA is a customized service plan from Rockwell Automation that combines multiple support services into one convenient agreement. It’s designed to reduce unexpected costs, simplify vendor management, and ensure you always have the expertise you need, when you need it.
Key Benefits:
- Maximized Uptime Get 24/7 remote support to quickly resolve issues and avoid costly downtime.
- Flexible, Tiered Options Choose the level of service that fits your operations and budget, with scalable support as your needs grow.
- Predictable Costs Lock in service costs to avoid surprises and make budgeting easier.
- Access to Experts Tap into Rockwell Automation's deep technical expertise for guidance and troubleshooting anytime.
- Simplified Vendor Management Streamline your support with one comprehensive agreement covering multiple services.
How It Works
1️⃣ Assessment
We evaluate your operations, equipment, and goals.
2️⃣ Customized Plan
Choose a service tier and options that match your needs and budget.
3️⃣ Ongoing Support
Get continuous, expert-backed service and proactive insights to keep your production moving.